This Privacy Policy explains how Himalayan Pine (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://himalayanpine.co (“the Site”).
1. Information We Collect
We collect personal and non-personal information to provide, improve, and secure our services.
a. Device Information
When you visit our Site, we automatically collect:
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Browser type and version
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IP address
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Time zone
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Cookies and identifiers
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Browsing actions and interaction data (pages viewed, time spent, referring websites)
This helps us optimize our Site for performance and detect potential fraud.
b. Order Information
When you place an order, we collect:
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Full name
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Billing and shipping address
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Payment details (processed securely through third-party gateways)
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Email address
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Phone number
We require this data to process and deliver your purchase.
c. Additional Information (if provided by you)
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Customer service messages
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Product reviews or feedback
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Subscription preferences (e.g., newsletters)
2. How We Use Your Information
We use your personal information to:
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Process Orders: Fulfill orders, manage payments, and arrange shipping.
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Communicate: Send order confirmations, updates, and responses to inquiries.
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Improve Experience: Analyze browsing behavior to enhance our Site and marketing.
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Prevent Fraud: Monitor and detect suspicious transactions.
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Marketing (with consent): Send promotional emails or product recommendations. You can opt out anytime.
3. Sharing Your Information
We share your information only with trusted service providers who help us operate the Site and deliver services.
a. Shopify
Our store is hosted on Shopify Inc., which provides the e-commerce platform.
Shopify securely stores your data according to their Privacy Policy.
b. Google Analytics
We use Google Analytics to understand how visitors interact with our Site and to improve marketing performance.
You can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout
c. Legal Disclosure
We may disclose information if required by law, regulation, court order, or government request to protect our rights or comply with legal obligations.
4. Data Retention
We retain your information only as long as necessary for the purposes stated above or as required by applicable law.
You may request deletion once your order is fulfilled and any refund or dispute window has expired.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no online transmission or electronic storage method is 100% secure. You share data at your own risk.
6. Your Rights
Depending on your location, you may have the following rights:
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Access: Request a copy of your stored data.
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Correction: Request corrections to inaccurate or outdated data.
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Deletion: Request deletion of your personal data.
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Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact marketplace@vasshin.com with your request. We respond within 7–10 business days.
7. Cookies Policy
Cookies help us recognize your browser and store preferences.
You can disable cookies in your browser settings, but this may affect Site functionality.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the revised “Effective Date.”
9. Contact Us
For any questions, complaints, or data requests, contact:
📧 Email: marketplace@vasshin.com
🏠 Address: H.-No-334-B, Floor No. 3, Ward No. 7, Civil Bazaar, Dharamshala, District Kangra, Himachal Pradesh – 176215, India
